Frequently Asked Questions
Everything you need to know about Schengen visas and our services
What is a Schengen visa?
A Schengen visa is a short-stay visa that allows you to travel freely within 29 European countries (Schengen Area) for up to 90 days within a 180-day period. It’s ideal for tourism, business trips, or visiting family and friends.
Which countries can I visit with a Schengen visa?
With a Schengen visa, you can visit 29 countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.
How long does it take to get a Schengen visa?
Processing time typically ranges from 10 to 15 working days from the date of your biometric appointment. However, in some cases, it may take up to 30 days or even 60 days during peak seasons. We recommend applying at least 3-4 weeks before your intended travel date.
Do you guarantee visa approval?
No, we cannot guarantee visa approval as the final decision rests solely with the embassy or consulate. However, we help you prepare a strong, well-documented application that meets all embassy requirements, significantly improving your chances of approval. We provide expert guidance on documentation, cover letters, and itinerary planning.
What services do you provide?
We provide tourist visa documentation support and travel planning guidance. Our services include: FREE initial consultation, complete document checklist, cover letter drafting, flight and hotel reservation documents for visa purposes, itinerary planning, appointment booking assistance, application review, and ongoing support throughout your visa process.
Do you book flights and hotels directly?
No, we do not sell or book flights and hotels directly. Instead, we help you compare options, provide guidance on the best choices for your visa application, and show you how to book safely with trusted airlines and booking websites. For visa purposes, we can provide reservation documents without requiring full payment upfront.
How much do your services cost?
Our consultation is FREE. Service fees vary depending on the type of visa and level of support required. We offer package deals starting from £75 for basic documentation support. We provide transparent pricing with written invoices for all services. Contact us for a personalized quote based on your specific needs.
What payment methods and currencies do you accept?
We accept payments in GBP (British Pounds) only. We do not accept any other currencies.
Can you help with appointment booking at visa centres?
Yes! We offer appointment booking assistance for VFS Global, TLS Contact, and BLS International visa centres. We can help you secure a preferred appointment slot at your chosen location and provide guidance on what to bring on the day of your appointment.
What is your refund policy?
Once services have been initiated (such as document preparation or file review), administrative and consultancy fees are non-refundable. Refunds are only applicable for services not yet commenced. If approved, refunds will be processed within 14 business days from the date the refund was requested into the original payment method. Refund conditions, terms, and refund amounts will be as per the agreed and signed invoice. If your visa is rejected, we offer free consultation for reapplication guidance.
What happens if my visa application is rejected?
If your application is rejected, you’ll receive a written explanation from the embassy. You have the right to appeal the decision or reapply with improved documentation. We offer FREE consultation to review rejection reasons and help you prepare a stronger reapplication with additional supporting documents.
How do I contact you?
You can reach us via email at info@schenigotravel.co.uk, call us at 020 3576 7220, or WhatsApp us at +44 7375 555746. We typically respond within 24 hours. You can also fill out our online inquiry form and we’ll get back to you promptly with detailed information.
Are you affiliated with any embassy?
No. Schenigo Travel Ltd is an independent consultancy and is not affiliated with any embassy or government authority.
How to apply directly?
Official Government Visa Websites UK Visa: https://www.gov.uk/browse/visas-immigration Schengen information: https://ec.europa.eu USA visa: https://travel.state.gov
Still have questions?